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How do I extend a rental?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

Why List with Neighbors Trailer?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

How Do I leave a review?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

Can the renter see the trailer in person before booking?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

Can I communicate directly with the renter prior to accepting a booking?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

How do I change the booking date?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

How do I extend a rental?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

How do I End a Rental from my account?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

How do I start a rental from my account?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

How do I share my pickup address and phone number with the renter after accepting a booking?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.

How do I accept a booking?

You can submit unlimited extension requests during a rental. Extension requests may be initiated by either the renter or the trailer owner.

How to request an extension

From the Website

Go to your Dashboard.
Select My Bookings.
If your rental has already started, select the Current tab. Otherwise, your booking will appear under Upcoming.
Select the booking.
Choose Extension Request.
Enter the number of additional days you’d like to extend.
Add a comment in the Remarks field.
Select Send Request.

If you are the renter, you’ll be directed to the payment page to complete the additional payment.

From the Mobile App

Open the app and select Bookings.
Tap Current if the rental has started, or Upcoming if it has not.
Select the booking you’d like to extend.
Select Extension Request.
Enter the number of additional days.
Add a comment in the Remarks field.
Tap Send Request.

If you are the renter, you’ll be prompted to complete payment for the extension.

Once submitted, the other party will be notified and can choose to accept or reject the request.

If the current rental end time has already passed and the extension has not yet been accepted, the request may be manually reviewed and accepted by Neighbors Trailer Support.

Important note

Protection package coverage applies only to rental periods that are verified and fully paid in advance of your rental period through the Neighbors Trailer platform.