When an owner cancels, they tell us who was responsible. What happens next depends on their answer:

• The owner is cancelling: you get a full refund of everything you paid, including fees, and your dates reopen right away.
• The owner says you asked to cancel: we'll notify you by email and text with a link. You have 24 hours to respond:
  • Approve cancellation: your refund follows the cancellation policy, based on how far ahead of the start time it was cancelled.
  • Submit dispute: tell us what happened. Neighbors Trailer reviews the booking records and messages and decides the outcome.
  • No response in 24 hours: the cancellation is processed as approved.
• You both agreed to cancel: Neighbors Trailer reviews it and decides the outcome.

If you didn't ask to cancel, dispute it within the 24 hours. See What is the cancellation policy?

When an owner cancels, they tell us who was responsible. What happens next depends on their answer:

• The owner is cancelling: you get a full refund of everything you paid, including fees, and your dates reopen right away.
• The owner says you asked to cancel: we'll notify you by email and text with a link. You have 24 hours to respond:
  • Approve cancellation: your refund follows the cancellation policy, based on how far ahead of the start time it was cancelled.
  • Submit dispute: tell us what happened. Neighbors Trailer reviews the booking records and messages and decides the outcome.
  • No response in 24 hours: the cancellation is processed as approved.
• You both agreed to cancel: Neighbors Trailer reviews it and decides the outcome.

If you didn't ask to cancel, dispute it within the 24 hours. See What is the cancellation policy?

When an owner cancels, they tell us who was responsible. What happens next depends on their answer:

• The owner is cancelling: you get a full refund of everything you paid, including fees, and your dates reopen right away.
• The owner says you asked to cancel: we'll notify you by email and text with a link. You have 24 hours to respond:
  • Approve cancellation: your refund follows the cancellation policy, based on how far ahead of the start time it was cancelled.
  • Submit dispute: tell us what happened. Neighbors Trailer reviews the booking records and messages and decides the outcome.
  • No response in 24 hours: the cancellation is processed as approved.
• You both agreed to cancel: Neighbors Trailer reviews it and decides the outcome.

If you didn't ask to cancel, dispute it within the 24 hours. See What is the cancellation policy?

When an owner cancels, they tell us who was responsible. What happens next depends on their answer:

• The owner is cancelling: you get a full refund of everything you paid, including fees, and your dates reopen right away.
• The owner says you asked to cancel: we'll notify you by email and text with a link. You have 24 hours to respond:
  • Approve cancellation: your refund follows the cancellation policy, based on how far ahead of the start time it was cancelled.
  • Submit dispute: tell us what happened. Neighbors Trailer reviews the booking records and messages and decides the outcome.
  • No response in 24 hours: the cancellation is processed as approved.
• You both agreed to cancel: Neighbors Trailer reviews it and decides the outcome.

If you didn't ask to cancel, dispute it within the 24 hours. See What is the cancellation policy?

When an owner cancels, they tell us who was responsible. What happens next depends on their answer:

• The owner is cancelling: you get a full refund of everything you paid, including fees, and your dates reopen right away.
• The owner says you asked to cancel: we'll notify you by email and text with a link. You have 24 hours to respond:
  • Approve cancellation: your refund follows the cancellation policy, based on how far ahead of the start time it was cancelled.
  • Submit dispute: tell us what happened. Neighbors Trailer reviews the booking records and messages and decides the outcome.
  • No response in 24 hours: the cancellation is processed as approved.
• You both agreed to cancel: Neighbors Trailer reviews it and decides the outcome.

If you didn't ask to cancel, dispute it within the 24 hours. See What is the cancellation policy?

When an owner cancels, they tell us who was responsible. What happens next depends on their answer:

• The owner is cancelling: you get a full refund of everything you paid, including fees, and your dates reopen right away.
• The owner says you asked to cancel: we'll notify you by email and text with a link. You have 24 hours to respond:
  • Approve cancellation: your refund follows the cancellation policy, based on how far ahead of the start time it was cancelled.
  • Submit dispute: tell us what happened. Neighbors Trailer reviews the booking records and messages and decides the outcome.
  • No response in 24 hours: the cancellation is processed as approved.
• You both agreed to cancel: Neighbors Trailer reviews it and decides the outcome.

If you didn't ask to cancel, dispute it within the 24 hours. See What is the cancellation policy?