Help Center Details
Will I get a partial refund if I return the trailer early?
Please review the following terms for partial refunds:
- Partial refunds can be processed if the trailer owner authorizes the refund. If the trailer owner approves a partial refund, they can issue the refund from their account. The refund can only be processed prior to the trailer owner ending the rental.
- Booking fees, tax and protection package are non-refundable.
- The maximum refundable amount will not exceed 75% of the rent amount.
For more information about early return or partial refunds, please refer to our Refunds Policy.
When will my deposit be refunded after my rental?
Please review the following terms for partial refunds:
- Partial refunds can be processed if the trailer owner authorizes the refund. If the trailer owner approves a partial refund, they can issue the refund from their account. The refund can only be processed prior to the trailer owner ending the rental.
- Booking fees, tax and protection package are non-refundable.
- The maximum refundable amount will not exceed 75% of the rent amount.
For more information about early return or partial refunds, please refer to our Refunds Policy.
What if I need to cancel due to an emergency?
Please review the following terms for partial refunds:
- Partial refunds can be processed if the trailer owner authorizes the refund. If the trailer owner approves a partial refund, they can issue the refund from their account. The refund can only be processed prior to the trailer owner ending the rental.
- Booking fees, tax and protection package are non-refundable.
- The maximum refundable amount will not exceed 75% of the rent amount.
For more information about early return or partial refunds, please refer to our Refunds Policy.
Will I get a partial refund if I return the trailer early?
Please review the following terms for partial refunds:
- Partial refunds can be processed if the trailer owner authorizes the refund. If the trailer owner approves a partial refund, they can issue the refund from their account. The refund can only be processed prior to the trailer owner ending the rental.
- Booking fees, tax and protection package are non-refundable.
- The maximum refundable amount will not exceed 75% of the rent amount.
For more information about early return or partial refunds, please refer to our Refunds Policy.
How do I cancel a booking?
Please review the following terms for partial refunds:
- Partial refunds can be processed if the trailer owner authorizes the refund. If the trailer owner approves a partial refund, they can issue the refund from their account. The refund can only be processed prior to the trailer owner ending the rental.
- Booking fees, tax and protection package are non-refundable.
- The maximum refundable amount will not exceed 75% of the rent amount.
For more information about early return or partial refunds, please refer to our Refunds Policy.
What is the cancellation policy?
Please review the following terms for partial refunds:
- Partial refunds can be processed if the trailer owner authorizes the refund. If the trailer owner approves a partial refund, they can issue the refund from their account. The refund can only be processed prior to the trailer owner ending the rental.
- Booking fees, tax and protection package are non-refundable.
- The maximum refundable amount will not exceed 75% of the rent amount.
For more information about early return or partial refunds, please refer to our Refunds Policy.