Help Center Details
Why is my account inactive?
If your account appears inactive, there may be several possible reasons, including:
- An unresolved issue affecting your account status
- Attempting to sign in using the wrong app (Owner vs. Renter)
- A repeated or serious violation of platform policies that resulted in account suspension
Make Sure You’re Using the Correct App
Neighbors Trailer has two separate apps:
- Neighbors Trailer – Renter (for booking trailers)
- Neighbors Trailer – Owner (for managing listings and rentals)
If you are a renter, make sure you are using the Renter app.
If you are a trailer owner, ensure you are using the Owner app.
Logging into the wrong app may make your account appear inactive.
If you have questions about your account status or believe your account was suspended in error, contact Neighbors Trailer Support at: Contact us | Neighbors Trailer
Our team will review your account and assist you.
Does Neighbors Trailer have a mobile app?
If your account appears inactive, there may be several possible reasons, including:
- An unresolved issue affecting your account status
- Attempting to sign in using the wrong app (Owner vs. Renter)
- A repeated or serious violation of platform policies that resulted in account suspension
Make Sure You’re Using the Correct App
Neighbors Trailer has two separate apps:
- Neighbors Trailer – Renter (for booking trailers)
- Neighbors Trailer – Owner (for managing listings and rentals)
If you are a renter, make sure you are using the Renter app.
If you are a trailer owner, ensure you are using the Owner app.
Logging into the wrong app may make your account appear inactive.
If you have questions about your account status or believe your account was suspended in error, contact Neighbors Trailer Support at: Contact us | Neighbors Trailer
Our team will review your account and assist you.
How do I change my email address for my account?
If your account appears inactive, there may be several possible reasons, including:
- An unresolved issue affecting your account status
- Attempting to sign in using the wrong app (Owner vs. Renter)
- A repeated or serious violation of platform policies that resulted in account suspension
Make Sure You’re Using the Correct App
Neighbors Trailer has two separate apps:
- Neighbors Trailer – Renter (for booking trailers)
- Neighbors Trailer – Owner (for managing listings and rentals)
If you are a renter, make sure you are using the Renter app.
If you are a trailer owner, ensure you are using the Owner app.
Logging into the wrong app may make your account appear inactive.
If you have questions about your account status or believe your account was suspended in error, contact Neighbors Trailer Support at: Contact us | Neighbors Trailer
Our team will review your account and assist you.
Why is my account inactive?
If your account appears inactive, there may be several possible reasons, including:
- An unresolved issue affecting your account status
- Attempting to sign in using the wrong app (Owner vs. Renter)
- A repeated or serious violation of platform policies that resulted in account suspension
Make Sure You’re Using the Correct App
Neighbors Trailer has two separate apps:
- Neighbors Trailer – Renter (for booking trailers)
- Neighbors Trailer – Owner (for managing listings and rentals)
If you are a renter, make sure you are using the Renter app.
If you are a trailer owner, ensure you are using the Owner app.
Logging into the wrong app may make your account appear inactive.
If you have questions about your account status or believe your account was suspended in error, contact Neighbors Trailer Support at: Contact us | Neighbors Trailer
Our team will review your account and assist you.