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When will my deposit be refunded after my rental?

Your deposit refund starts when the owner ends the rental. Allow 3–5 business days for it to appear.

If the owner files a deposit deduction, any remaining amount is refunded within 7 calendar days of the request being resolved. If you haven't seen it after that, contact Neighbors Trailer Support.

What happens if the owner cancels my booking?

What happens if the owner cancels my booking?

Your deposit refund starts when the owner ends the rental. Allow 3–5 business days for it to appear.

If the owner files a deposit deduction, any remaining amount is refunded within 7 calendar days of the request being resolved. If you haven't seen it after that, contact Neighbors Trailer Support.

How does account credit work?

How does account credit work?

Your deposit refund starts when the owner ends the rental. Allow 3–5 business days for it to appear.

If the owner files a deposit deduction, any remaining amount is refunded within 7 calendar days of the request being resolved. If you haven't seen it after that, contact Neighbors Trailer Support.

When will my deposit be refunded after my rental?

When will my deposit be refunded after my rental?

Your deposit refund starts when the owner ends the rental. Allow 3–5 business days for it to appear.

If the owner files a deposit deduction, any remaining amount is refunded within 7 calendar days of the request being resolved. If you haven't seen it after that, contact Neighbors Trailer Support.

What if I need to cancel due to an emergency?

What if I need to cancel due to an emergency?

Your deposit refund starts when the owner ends the rental. Allow 3–5 business days for it to appear.

If the owner files a deposit deduction, any remaining amount is refunded within 7 calendar days of the request being resolved. If you haven't seen it after that, contact Neighbors Trailer Support.

Will I get a partial refund if I return the trailer early?

Will I get a partial refund if I return the trailer early?

Your deposit refund starts when the owner ends the rental. Allow 3–5 business days for it to appear.

If the owner files a deposit deduction, any remaining amount is refunded within 7 calendar days of the request being resolved. If you haven't seen it after that, contact Neighbors Trailer Support.

How do I cancel a booking?

How do I cancel a booking?

Your deposit refund starts when the owner ends the rental. Allow 3–5 business days for it to appear.

If the owner files a deposit deduction, any remaining amount is refunded within 7 calendar days of the request being resolved. If you haven't seen it after that, contact Neighbors Trailer Support.

What is the cancellation policy?

What is the cancellation policy?

Your deposit refund starts when the owner ends the rental. Allow 3–5 business days for it to appear.

If the owner files a deposit deduction, any remaining amount is refunded within 7 calendar days of the request being resolved. If you haven't seen it after that, contact Neighbors Trailer Support.

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