Help Center Details
Articles in this section
- How can I file a damage request?
- How much does the Protection Package cost?
- What are the requirements for Protection Package eligibility?
- How do I confirm the Protection Package is active on my listing?
- Is the Protection Package mandatory?
- Is the Protection Package free for trailer owners?
- Is my trailer covered with the Protection Package between rentals?
- Can a third-party driver pick up a trailer?
Is my trailer covered with the Protection Package between rentals?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.
How can I file a damage request?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.
How much does the Protection Package cost?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.
What are the requirements for Protection Package eligibility?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.
How do I confirm the Protection Package is active on my listing?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.
Is the Protection Package mandatory?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.
Is the Protection Package free for trailer owners?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.
Is my trailer covered with the Protection Package between rentals?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.
Can a third-party driver pick up a trailer?
No. The Protection Package only applies during an active rental period.
Coverage begins when the rental is properly started in the system and ends when the rental is properly closed.
The Protection Package does not provide coverage:
- Between bookings
- Non-extended rentals
- While the trailer is stored
- During maintenance or repairs
- During personal use by the owner
- If the rental is not properly started or ended in the system
Owners are responsible for maintaining their own NT Protect coverage for periods outside of active rentals.
If you have questions about Protection Package eligibility or coverage timing, contact Neighbors Trailer Support for assistance.