Help Center Details
Articles in this section
- How can I file a damage request?
- How much does the Protection Package cost?
- What are the requirements for Protection Package eligibility?
- How do I confirm the Protection Package is active on my listing?
- Is the Protection Package mandatory?
- Is the Protection Package free for trailer owners?
- Is my trailer covered with the Protection Package between rentals?
- Can a third-party driver pick up a trailer?
Is the Protection Package free for trailer owners?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.
How can I file a damage request?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.
How much does the Protection Package cost?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.
What are the requirements for Protection Package eligibility?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.
How do I confirm the Protection Package is active on my listing?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.
Is the Protection Package mandatory?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.
Is the Protection Package free for trailer owners?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.
Is my trailer covered with the Protection Package between rentals?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.
Can a third-party driver pick up a trailer?
Yes. The Protection Package is paid for by the renter at the time of booking.
Trailer owners are not charged for the Protection Package. The fee is included in the renter’s total at checkout when applicable.
Important: Deductible
In the event of eligible damages, a $500 deductible applies.
If the deductible cannot be collected from the renter, the trailer owner is responsible for the $500 deductible amount.
If you have questions about the Protection Package, coverage terms, or deductible responsibilities, please contact Neighbors Trailer Support for assistance.