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How do I receive payouts for my rentals?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.

Do I have to pay income tax?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.

How Do I Get Paid for Loss or Damages?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.

When does the renter receive their deposit back?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.

What is the refund policy for early return?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.

Why does Neighbors Trailer charge a service fee?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.

How do I receive payouts for my rentals?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.

How much should I set for my deposit?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.

When will I receive the payout from my rental?

To receive payouts, you must first set up your bank account information. We recommend completing this step before your first rental to avoid any payout delays.

How to add your bank information

Log in and go to Dashboard (web) or More (app).
Select Bank Account.
Choose Add New Account.
Complete all required fields—make sure there are no empty fields before continuing.
Upload the required verification document.
If your document is a JPG, you may convert it to a PDF using a free online tool such as JPG to PDF.
Select Submit to complete setup.

Once your bank information is verified by Stripe, payouts from completed rentals will be sent directly to your account.