Help Center Details
Articles in this section
How do I get a receipt?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
How Can I Update My Payment Method?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
How do I verify my ID?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
Am I responsible for tire damage?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
What are the requirements to rent a trailer?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
How do I get a receipt?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
How much weight can my truck tow?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
Where can I rent a truck?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
How do I leave a review?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
How Do I Change My Account To An Owner Account?
A receipt will be automatically emailed to you once your rental is completed.
You can also download your receipt anytime from your Neighbors Trailer account.
From the Mobile App
- Go to Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Tap Receipts.
- Select Download.
From the Website
- Go to My Bookings.
- Select Current, Upcoming, or Past (depending on your booking status).
- Select the booking.
- Click Documents.
- Select Download.
For business or expense reporting
If you are renting for business purposes, your receipt includes:
- Rental dates
- Trailer details
- Itemized fees
- Taxes (if applicable)
- Total amount paid
You may download the receipt as needed for reimbursement or accounting purposes.
If you need additional documentation or cannot locate your receipt, please contact Neighbors Trailer Support for assistance.
