You can contact a trailer owner directly through the Neighbors Trailer app or website. All communication should take place through the platform.

Before Booking (From the Listing Page)

From the Mobile App

1. Find the trailer you would like to inquire about.
2. Open the listing page.
3. Tap Message.
4. Enter your message and tap Send Message.

From the Website

1. Find the trailer you would like to inquire about.
2. Open the listing page.
3. Click Send Message.
4. Enter your message and click Send.

After Booking (From the Booking Page)

If you already have a confirmed booking, you can message the owner directly from your booking details.

From the Website

1. Go to your Dashboard.
2. Select My Bookings.
3. Open the applicable booking.
4. Select Send Message.
5. Enter your message and tap Send.

From the Mobile App

1. Select the Bookings tab.
2. Open the applicable booking.
3. Select Send Message.
4. Enter your message and tap Send.

Using the message portal keeps all communication documented within the platform. If you need additional assistance, contact Neighbors Trailer Support.