Help Center Details
Articles in this section
- How can I file a damage request?
- How much does the Damage Waiver cost?
- What are the requirements for Damage Waiver eligibility?
- How do I confirm the Damage Waiver is active on my listing?
- Is the Damage Waiver mandatory?
- Is the Damage Waiver free for trailer owners?
- Is my trailer covered with the Damage Waiver between rentals?
- Can a third-party driver pick up a trailer?
How do I confirm the Damage Waiver is active on my listing?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
How can I file a damage request?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
How much does the Damage Waiver cost?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
What are the requirements for Damage Waiver eligibility?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
How do I confirm the Damage Waiver is active on my listing?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
Is the Damage Waiver mandatory?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
Is the Damage Waiver free for trailer owners?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
Is my trailer covered with the Damage Waiver between rentals?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
Can a third-party driver pick up a trailer?
To verify that the Damage Waiver is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Damage Waiver is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
