Help Center Details
Articles in this section
- How can I file a damage request?
- How much does the Protection Package cost?
- What are the requirements for Protection Package eligibility?
- How do I confirm the Protection Package is active on my listing?
- Is the Protection Package mandatory?
- Is the Protection Package free for trailer owners?
- Is my trailer covered with the Protection Package between rentals?
- Can a third-party driver pick up a trailer?
How do I confirm the Protection Package is active on my listing?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
How can I file a damage request?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
How much does the Protection Package cost?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
What are the requirements for Protection Package eligibility?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
How do I confirm the Protection Package is active on my listing?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
Is the Protection Package mandatory?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
Is the Protection Package free for trailer owners?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
Is my trailer covered with the Protection Package between rentals?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.
Can a third-party driver pick up a trailer?
To verify that the Protection Package is active on your listing:
- Go to your public listing page.
- Refresh the page to ensure it reflects the most current information.
- Look at the top-right corner of the Specifications section.
If the Protection Package is active, you will see the NT Protect logo displayed on the listing page.
If you do not see the logo and believe it should be active, contact Neighbors Trailer Support for assistance.