Help Center Details
How do I change my account to a renter account?
If you would like to switch your account from an Owner account to a Renter account, please contact our support team and we’ll assist you with the change.
Please note that changing your account type will reset your current account information. Any listings, profile details, or data associated with your existing account may be removed during the transition.
Can I have both an Owner and Renter account?
Yes — however, you must use separate email addresses for each account type. An Owner account and a Renter account cannot share the same email address.
If you plan to operate as both, we recommend creating a second account with a different email rather than converting your existing account.
If you’re unsure which option is best for you, contact our support team and we’ll be happy to help.
How can I convert a JPG to PDF for bank document upload?
If you would like to switch your account from an Owner account to a Renter account, please contact our support team and we’ll assist you with the change.
Please note that changing your account type will reset your current account information. Any listings, profile details, or data associated with your existing account may be removed during the transition.
Can I have both an Owner and Renter account?
Yes — however, you must use separate email addresses for each account type. An Owner account and a Renter account cannot share the same email address.
If you plan to operate as both, we recommend creating a second account with a different email rather than converting your existing account.
If you’re unsure which option is best for you, contact our support team and we’ll be happy to help.
How do I change my account to a renter account?
If you would like to switch your account from an Owner account to a Renter account, please contact our support team and we’ll assist you with the change.
Please note that changing your account type will reset your current account information. Any listings, profile details, or data associated with your existing account may be removed during the transition.
Can I have both an Owner and Renter account?
Yes — however, you must use separate email addresses for each account type. An Owner account and a Renter account cannot share the same email address.
If you plan to operate as both, we recommend creating a second account with a different email rather than converting your existing account.
If you’re unsure which option is best for you, contact our support team and we’ll be happy to help.
I Can't find my listing in Google search results. What should I do?
If you would like to switch your account from an Owner account to a Renter account, please contact our support team and we’ll assist you with the change.
Please note that changing your account type will reset your current account information. Any listings, profile details, or data associated with your existing account may be removed during the transition.
Can I have both an Owner and Renter account?
Yes — however, you must use separate email addresses for each account type. An Owner account and a Renter account cannot share the same email address.
If you plan to operate as both, we recommend creating a second account with a different email rather than converting your existing account.
If you’re unsure which option is best for you, contact our support team and we’ll be happy to help.
Bank information won't submit. What should I do?
If you would like to switch your account from an Owner account to a Renter account, please contact our support team and we’ll assist you with the change.
Please note that changing your account type will reset your current account information. Any listings, profile details, or data associated with your existing account may be removed during the transition.
Can I have both an Owner and Renter account?
Yes — however, you must use separate email addresses for each account type. An Owner account and a Renter account cannot share the same email address.
If you plan to operate as both, we recommend creating a second account with a different email rather than converting your existing account.
If you’re unsure which option is best for you, contact our support team and we’ll be happy to help.
New listing won't submit. What should I do?
If you would like to switch your account from an Owner account to a Renter account, please contact our support team and we’ll assist you with the change.
Please note that changing your account type will reset your current account information. Any listings, profile details, or data associated with your existing account may be removed during the transition.
Can I have both an Owner and Renter account?
Yes — however, you must use separate email addresses for each account type. An Owner account and a Renter account cannot share the same email address.
If you plan to operate as both, we recommend creating a second account with a different email rather than converting your existing account.
If you’re unsure which option is best for you, contact our support team and we’ll be happy to help.