Help Center Details
Articles in this section
- Why List with Neighbors Trailer?
- How Do I leave a review?
- Can the renter see the trailer in person before booking?
- Can I communicate directly with the renter prior to accepting a booking?
- How do I change the booking date?
- How do I extend a rental?
- How do I End a Rental from my account?
- How do I start a rental from my account?
- How do I share my pickup address and phone number with the renter after accepting a booking?
- How do I accept a booking?
How do I accept a booking?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
Why List with Neighbors Trailer?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
How Do I leave a review?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
Can the renter see the trailer in person before booking?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
Can I communicate directly with the renter prior to accepting a booking?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
How do I change the booking date?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
How do I extend a rental?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
How do I End a Rental from my account?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
How do I start a rental from my account?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
How do I share my pickup address and phone number with the renter after accepting a booking?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
How do I accept a booking?
You can review and accept a booking request directly from your Neighbors Trailer account using either the mobile app or the website.
From the Mobile App
- Select Bookings.
- Tap the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
From the Website
- Go to your Dashboard.
- Select My Bookings from the left navigation menu.
- Open the booking you’d like to review.
- Review the details and choose to Accept or Reject the booking.
Once accepted, the renter will be notified, and the booking will be confirmed.
