Help Center Details
Articles in this section
- How do I accept a date change request?
- How do I accept an extension request?
- How can a renter switch to a different trailer I have listed?
- How can I view photos from a past booking?
- How do I start a rental from my account?
- How do I end a rental from my account?
- How can I extend a rental?
- Can a renter create a booking from the message portal?
- How Can I share my address or phone number with the renter?
- How can I change a booking date?
How can I view photos from a past booking?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How do I accept a date change request?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How do I accept an extension request?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How can a renter switch to a different trailer I have listed?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How can I view photos from a past booking?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How do I start a rental from my account?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How do I end a rental from my account?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How can I extend a rental?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
Can a renter create a booking from the message portal?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How Can I share my address or phone number with the renter?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
How can I change a booking date?
You can view photos taken at the beginning or end of a completed rental through the Neighbors Trailer app or website. These photos help document the trailer’s condition at pickup and return.
From the Mobile App
- Open the app and sign in.
- Select Bookings.
- Tap Past.
- Choose the completed booking.
- Scroll down to Booking Activity.
- Select Begin Rental or End Rental to view the uploaded photos.
From the Website
- Sign in to your account at NeighborsTrailer.com.
- Go to your Dashboard.
- Select My Bookings.
- Click Past Bookings.
- Select the applicable booking.
- Scroll to Booking Activity.
- Click Begin Rental or End Rental to view the photos.
If you are unable to locate the images or believe photos are missing, please contact Neighbors Trailer Support for assistance.
