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How can a renter switch to a different trailer I have listed?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How do I accept a date change request?

How do I accept a date change request?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How do I accept an extension request?

How do I accept an extension request?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How can a renter switch to a different trailer I have listed?

How can a renter switch to a different trailer I have listed?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How can I view photos from a past booking?

How can I view photos from a past booking?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How do I start a rental from my account?

How do I start a rental from my account?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How do I end a rental from my account?

How do I end a rental from my account?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How can I extend a rental?

How can I extend a rental?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

Can a renter create a booking from the message portal?

Can a renter create a booking from the message portal?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How Can I share my address or phone number with the renter?

How Can I share my address or phone number with the renter?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

How can I change a booking date?

How can I change a booking date?

If a booking has already been accepted and the renter would like to switch to another trailer you have available, the exchange can be completed without canceling the booking.

The trailer exchange can be processed from either the renter’s account or the owner’s account.

There is no fee to exchange one trailer for another. If there is a price difference, it is based solely on the rental rate of the new trailer.

 

How to Exchange the Trailer

From the Website:

  1. Go to your Dashboard.
  2. Select Bookings.
  3. Choose the booking ID to open the booking details page.
  4. Click Change Trailer.
  5. Complete the exchange process.

From the App:

  1. Select Bookings.
  2. Open the applicable booking.
  3. Tap Change Trailer.
  4. Complete the exchange process.

 

Pricing Adjustments

If there is a price difference between the two trailers:

  • The renter will see either a refund or an additional charge during the exchange process.
  • The difference will appear on the booking receipt as “Transferred Adjustment Amount.”

If you have questions about switching trailers or how pricing adjustments are calculated, contact Neighbors Trailer Support for assistance.

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