Help Center Details
Articles in this section
- How do I accept a date change request?
- How do I accept an extension request?
- How can a renter switch to a different trailer I have listed?
- How can I view photos from a past booking?
- How do I start a rental from my account?
- How do I end a rental from my account?
- How can I extend a rental?
- Can a renter create a booking from the message portal?
- How Can I share my address or phone number with the renter?
- How can I change a booking date?
How can a renter switch to a different trailer I have listed?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How do I accept a date change request?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How do I accept an extension request?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How can a renter switch to a different trailer I have listed?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How can I view photos from a past booking?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How do I start a rental from my account?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How do I end a rental from my account?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How can I extend a rental?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
Can a renter create a booking from the message portal?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How Can I share my address or phone number with the renter?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
How can I change a booking date?
On an accepted booking, you or the renter can switch to another of your trailers without cancelling. Open the booking and select Change trailer.
- Price difference: a more expensive trailer is charged to the renter, and a cheaper one is refunded. You can choose to waive the difference.
- Coupons can be applied to the new trailer.
- A booking can be changed more than once.
- A Damage Waiver the renter already paid for carries over.
The adjustment shows on the receipt as "Transferred Adjustment Amount."
