Help Center Details
Articles in this section
- Why List with Neighbors Trailer?
- How Do I leave a review?
- Can the renter see the trailer in person before booking?
- Can I communicate directly with the renter prior to accepting a booking?
- How do I change the booking date?
- How do I extend a rental?
- How do I End a Rental from my account?
- How do I start a rental from my account?
- How do I share my pickup address and phone number with the renter after accepting a booking?
- How do I accept a booking?
How Do I leave a review?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
Why List with Neighbors Trailer?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
How Do I leave a review?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
Can the renter see the trailer in person before booking?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
Can I communicate directly with the renter prior to accepting a booking?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
How do I change the booking date?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
How do I extend a rental?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
How do I End a Rental from my account?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
How do I start a rental from my account?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
How do I share my pickup address and phone number with the renter after accepting a booking?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.
How do I accept a booking?
You can leave a review for a completed booking using the Neighbors Trailer mobile app, the website, or a link sent to you by text message.
From the Mobile App
- Open the app and select Bookings.
- Tap Past.
- Select Add Review.
From the Website
- From your Dashboard, select My Bookings.
- Select Post a Review or open the booking details page and choose Add Review.
Via Text Message
After your booking is complete, you may receive a text message with a direct link that takes you straight to the review page.
Once a review is submitted, the other party will be notified that a review has been left.