Help Center Details
How Do I Change My Booking Dates?
After a booking is accepted, you can ask the owner to change your dates. Open My bookings, select the booking, and choose Change Booking Date or Time. Enter the new dates and pickup time and submit.
- Adding days: if your new dates are longer, you'll pay for the extra days when the owner approves.
- Shortening: a date change can't reduce the number of days you've paid for. To end early, ask the owner about an early-return refund.
- The owner can accept or decline. Your cancellation policy is still based on your original start date.
- Requests must be made before your original start time.
How can I exchange a booked trailer for a different one?
After a booking is accepted, you can ask the owner to change your dates. Open My bookings, select the booking, and choose Change Booking Date or Time. Enter the new dates and pickup time and submit.
- Adding days: if your new dates are longer, you'll pay for the extra days when the owner approves.
- Shortening: a date change can't reduce the number of days you've paid for. To end early, ask the owner about an early-return refund.
- The owner can accept or decline. Your cancellation policy is still based on your original start date.
- Requests must be made before your original start time.
How do I create a booking?
After a booking is accepted, you can ask the owner to change your dates. Open My bookings, select the booking, and choose Change Booking Date or Time. Enter the new dates and pickup time and submit.
- Adding days: if your new dates are longer, you'll pay for the extra days when the owner approves.
- Shortening: a date change can't reduce the number of days you've paid for. To end early, ask the owner about an early-return refund.
- The owner can accept or decline. Your cancellation policy is still based on your original start date.
- Requests must be made before your original start time.
How Do I Change My Booking Dates?
After a booking is accepted, you can ask the owner to change your dates. Open My bookings, select the booking, and choose Change Booking Date or Time. Enter the new dates and pickup time and submit.
- Adding days: if your new dates are longer, you'll pay for the extra days when the owner approves.
- Shortening: a date change can't reduce the number of days you've paid for. To end early, ask the owner about an early-return refund.
- The owner can accept or decline. Your cancellation policy is still based on your original start date.
- Requests must be made before your original start time.
