Help Center Details
How Do I Change My Booking Dates?
After a booking has been accepted, you may submit a request to change the pickup date and time.
From the Neighbors Trailer App
- Open the app and sign in.
- Select Bookings.
- Open the applicable booking.
- Tap the More (•••) button in the top-right corner.
- Select Request Change Date.
- Enter the updated date and time and submit your request.
From the Website
- Sign in and select your name in the top-right corner to access your Dashboard.
- Select Bookings.
- Locate the applicable booking.
- Click the three dots (•••) under the Action column.
- Select Change Date Request.
- Enter the updated date and time and submit your request.
Once submitted, the trailer owner will receive your request and may accept or decline it. You will be notified once a decision has been made.
If you have questions about changing your booking dates, contact Neighbors Trailer Support for assistance.
How can I exchange a booked trailer for a different one?
After a booking has been accepted, you may submit a request to change the pickup date and time.
From the Neighbors Trailer App
- Open the app and sign in.
- Select Bookings.
- Open the applicable booking.
- Tap the More (•••) button in the top-right corner.
- Select Request Change Date.
- Enter the updated date and time and submit your request.
From the Website
- Sign in and select your name in the top-right corner to access your Dashboard.
- Select Bookings.
- Locate the applicable booking.
- Click the three dots (•••) under the Action column.
- Select Change Date Request.
- Enter the updated date and time and submit your request.
Once submitted, the trailer owner will receive your request and may accept or decline it. You will be notified once a decision has been made.
If you have questions about changing your booking dates, contact Neighbors Trailer Support for assistance.
How do I create a booking?
After a booking has been accepted, you may submit a request to change the pickup date and time.
From the Neighbors Trailer App
- Open the app and sign in.
- Select Bookings.
- Open the applicable booking.
- Tap the More (•••) button in the top-right corner.
- Select Request Change Date.
- Enter the updated date and time and submit your request.
From the Website
- Sign in and select your name in the top-right corner to access your Dashboard.
- Select Bookings.
- Locate the applicable booking.
- Click the three dots (•••) under the Action column.
- Select Change Date Request.
- Enter the updated date and time and submit your request.
Once submitted, the trailer owner will receive your request and may accept or decline it. You will be notified once a decision has been made.
If you have questions about changing your booking dates, contact Neighbors Trailer Support for assistance.
How Do I Change My Booking Dates?
After a booking has been accepted, you may submit a request to change the pickup date and time.
From the Neighbors Trailer App
- Open the app and sign in.
- Select Bookings.
- Open the applicable booking.
- Tap the More (•••) button in the top-right corner.
- Select Request Change Date.
- Enter the updated date and time and submit your request.
From the Website
- Sign in and select your name in the top-right corner to access your Dashboard.
- Select Bookings.
- Locate the applicable booking.
- Click the three dots (•••) under the Action column.
- Select Change Date Request.
- Enter the updated date and time and submit your request.
Once submitted, the trailer owner will receive your request and may accept or decline it. You will be notified once a decision has been made.
If you have questions about changing your booking dates, contact Neighbors Trailer Support for assistance.