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How do I start a rental from my account?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How do I accept a date change request?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How do I accept an extension request?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How can a renter switch to a different trailer I have listed?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How can I view photos from a past booking?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How do I start a rental from my account?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How do I end a rental from my account?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How can I extend a rental?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

Can a renter create a booking from the message portal?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How Can I share my address or phone number with the renter?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.

How can I change a booking date?

Owners must begin the rental in the system at the time the trailer is released to the renter. This records the official start time and documents the trailer’s condition at pickup.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Tap Upcoming.
Select the booking.
Tap Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Tap Begin Rental to officially start the booking.

From the Website

Sign in to your account at NeighborsTrailer.com.
Go to your Dashboard.
Select Bookings.
Click Upcoming Bookings.
Select Begin Rental, or click View Booking and then choose Begin Rental.
Upload a minimum of four current photos of the trailer taken at the time of pickup.
Confirm the current date and time.
Enter any relevant remarks (optional but recommended).
Select Begin Rental to officially start the booking.

Important

Starting the rental in the system documents the trailer’s condition at pickup and records the official rental start time, helping protect both the Owner and the Renter.

For trailers enrolled in the toll program, beginning the rental also activates license plate with toll authorities.

If the rental is not properly started, toll charges may not be recorded correctly. In that case, the Owner may receive the toll bill and be responsible for recovering those charges.

Always begin the rental at the time the trailer is released to the renter.

If you experience any issues starting a rental, contact Neighbors Trailer Support for assistance.