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How can I change a booking date?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How do I accept a date change request?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How do I accept an extension request?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How can a renter switch to a different trailer I have listed?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How can I view photos from a past booking?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How do I start a rental from my account?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How do I end a rental from my account?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How can I extend a rental?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

Can a renter create a booking from the message portal?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How Can I share my address or phone number with the renter?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.

How can I change a booking date?

After a booking has been accepted, either the Owner or the Renter may submit a request to change the pickup date and time.

Please note: The total number of rental days must remain the same in order to complete a date change request.

From the Neighbors Trailer App

Open the app and sign in.
Select Bookings.
Open the applicable booking.
Tap the More (•••) button in the top-right corner.
Select Request Change Date.
Enter the new pickup date and time and submit the request.

From the Website

Sign in and select your name in the top-right corner to access your Dashboard.
Select My Bookings.
Locate the applicable booking.
Select Change Date Request.
Enter the updated date and time, then submit the request.

Once submitted, the other party will receive a notification and can accept or decline the request.

If you have questions about how a date change affects your booking, contact Neighbors Trailer Support for assistance.