Help Center Details
Articles in this section
- How can I file a damage request?
- How much does the Damage Waiver cost?
- What are the requirements for Damage Waiver eligibility?
- How do I confirm the Damage Waiver is active on my listing?
- Is the Damage Waiver mandatory?
- Is the Damage Waiver free for trailer owners?
- Is my trailer covered with the Damage Waiver between rentals?
- Can a third-party driver pick up a trailer?
Can a third-party driver pick up a trailer?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
How can I file a damage request?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
How much does the Damage Waiver cost?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
What are the requirements for Damage Waiver eligibility?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
How do I confirm the Damage Waiver is active on my listing?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
Is the Damage Waiver mandatory?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
Is the Damage Waiver free for trailer owners?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
Is my trailer covered with the Damage Waiver between rentals?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
Can a third-party driver pick up a trailer?
For Damage Waiver coverage to apply, the individual picking up and operating the trailer must be the renter named on the booking.
If someone other than the named renter picks up or operates the trailer, Damage Waiver coverage may not apply.
To ensure eligibility and proper documentation, the driver must:
- Be listed on the booking
- Complete required ID verification
- Meet all renter eligibility requirements
If you have questions about driver eligibility or coverage requirements, contact Neighbors Trailer Support before releasing the trailer.
