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Can I use my own insurance instead of the Damage Waiver?

Only for trailers located in Texas or Canada. Everywhere else in the U.S., the NT Protect Damage Waiver is required on every booking.

What qualifies

Your coverage must:

  • be in your name, matching your verified name on Neighbors Trailer
  • be active for the entire rental
  • cover physical damage to a trailer you rent or borrow, not just liability
  • if it shows a limit, have a limit at least equal to the trailer's value

Proof can be a certificate of insurance, a declarations page, an endorsement, or a letter from your insurer. A standard auto insurance ID card isn't enough.

How it works

  1. At checkout, under Damage protection, choose "I want to use my own insurance" instead of "Damage Waiver".
  2. Answer three quick questions: Is the policy in your name? Is it active for your whole rental? Does it cover physical damage to a rented or borrowed trailer? All three need a yes before you upload anything.
  3. Upload your proof of coverage. It's checked automatically, usually in about 2 minutes.

If your document can't be verified, you'll see what didn't match. You can then upload a different document or continue with the Damage Waiver. A verified document is saved to your profile until it expires and is checked again for each new booking.

What it means for you

  • No Damage Waiver fee is charged.
  • You're responsible for all damage to or loss of the trailer. The $500 Renter Responsibility Amount cap doesn't apply.
  • The owner can view and download your proof of coverage and may pursue you and your insurer.
  • Your deposit applies as usual.

Extensions and date changes

If a change moves your rental past your coverage's expiration date, the Damage Waiver applies to the extra days and its fee is charged for them.

False or invalid coverage

If your proof is false or your coverage lapses during the rental, your decline is void. You'll be fully responsible for all damage and loss, your account may be suspended, and unpaid amounts may go to collections.

Can I use my own insurance instead of the Damage Waiver?

Can I use my own insurance instead of the Damage Waiver?

Only for trailers located in Texas or Canada. Everywhere else in the U.S., the NT Protect Damage Waiver is required on every booking.

What qualifies

Your coverage must:

  • be in your name, matching your verified name on Neighbors Trailer
  • be active for the entire rental
  • cover physical damage to a trailer you rent or borrow, not just liability
  • if it shows a limit, have a limit at least equal to the trailer's value

Proof can be a certificate of insurance, a declarations page, an endorsement, or a letter from your insurer. A standard auto insurance ID card isn't enough.

How it works

  1. At checkout, under Damage protection, choose "I want to use my own insurance" instead of "Damage Waiver".
  2. Answer three quick questions: Is the policy in your name? Is it active for your whole rental? Does it cover physical damage to a rented or borrowed trailer? All three need a yes before you upload anything.
  3. Upload your proof of coverage. It's checked automatically, usually in about 2 minutes.

If your document can't be verified, you'll see what didn't match. You can then upload a different document or continue with the Damage Waiver. A verified document is saved to your profile until it expires and is checked again for each new booking.

What it means for you

  • No Damage Waiver fee is charged.
  • You're responsible for all damage to or loss of the trailer. The $500 Renter Responsibility Amount cap doesn't apply.
  • The owner can view and download your proof of coverage and may pursue you and your insurer.
  • Your deposit applies as usual.

Extensions and date changes

If a change moves your rental past your coverage's expiration date, the Damage Waiver applies to the extra days and its fee is charged for them.

False or invalid coverage

If your proof is false or your coverage lapses during the rental, your decline is void. You'll be fully responsible for all damage and loss, your account may be suspended, and unpaid amounts may go to collections.

How does Neighbors Trailer screen renters before they can book my trailer?

How does Neighbors Trailer screen renters before they can book my trailer?

Only for trailers located in Texas or Canada. Everywhere else in the U.S., the NT Protect Damage Waiver is required on every booking.

What qualifies

Your coverage must:

  • be in your name, matching your verified name on Neighbors Trailer
  • be active for the entire rental
  • cover physical damage to a trailer you rent or borrow, not just liability
  • if it shows a limit, have a limit at least equal to the trailer's value

Proof can be a certificate of insurance, a declarations page, an endorsement, or a letter from your insurer. A standard auto insurance ID card isn't enough.

How it works

  1. At checkout, under Damage protection, choose "I want to use my own insurance" instead of "Damage Waiver".
  2. Answer three quick questions: Is the policy in your name? Is it active for your whole rental? Does it cover physical damage to a rented or borrowed trailer? All three need a yes before you upload anything.
  3. Upload your proof of coverage. It's checked automatically, usually in about 2 minutes.

If your document can't be verified, you'll see what didn't match. You can then upload a different document or continue with the Damage Waiver. A verified document is saved to your profile until it expires and is checked again for each new booking.

What it means for you

  • No Damage Waiver fee is charged.
  • You're responsible for all damage to or loss of the trailer. The $500 Renter Responsibility Amount cap doesn't apply.
  • The owner can view and download your proof of coverage and may pursue you and your insurer.
  • Your deposit applies as usual.

Extensions and date changes

If a change moves your rental past your coverage's expiration date, the Damage Waiver applies to the extra days and its fee is charged for them.

False or invalid coverage

If your proof is false or your coverage lapses during the rental, your decline is void. You'll be fully responsible for all damage and loss, your account may be suspended, and unpaid amounts may go to collections.

What is the Damage Waiver?

What is the Damage Waiver?

Only for trailers located in Texas or Canada. Everywhere else in the U.S., the NT Protect Damage Waiver is required on every booking.

What qualifies

Your coverage must:

  • be in your name, matching your verified name on Neighbors Trailer
  • be active for the entire rental
  • cover physical damage to a trailer you rent or borrow, not just liability
  • if it shows a limit, have a limit at least equal to the trailer's value

Proof can be a certificate of insurance, a declarations page, an endorsement, or a letter from your insurer. A standard auto insurance ID card isn't enough.

How it works

  1. At checkout, under Damage protection, choose "I want to use my own insurance" instead of "Damage Waiver".
  2. Answer three quick questions: Is the policy in your name? Is it active for your whole rental? Does it cover physical damage to a rented or borrowed trailer? All three need a yes before you upload anything.
  3. Upload your proof of coverage. It's checked automatically, usually in about 2 minutes.

If your document can't be verified, you'll see what didn't match. You can then upload a different document or continue with the Damage Waiver. A verified document is saved to your profile until it expires and is checked again for each new booking.

What it means for you

  • No Damage Waiver fee is charged.
  • You're responsible for all damage to or loss of the trailer. The $500 Renter Responsibility Amount cap doesn't apply.
  • The owner can view and download your proof of coverage and may pursue you and your insurer.
  • Your deposit applies as usual.

Extensions and date changes

If a change moves your rental past your coverage's expiration date, the Damage Waiver applies to the extra days and its fee is charged for them.

False or invalid coverage

If your proof is false or your coverage lapses during the rental, your decline is void. You'll be fully responsible for all damage and loss, your account may be suspended, and unpaid amounts may go to collections.

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